Terms & Conditions

Welcome to Nuts Villa. By accessing or using our website and purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About

Nuts VillaNuts Villa is an online store offering dry-fruit and related food products to customers across India.By using our website, you confirm that the information you provide is accurate and complete to the best of your knowledge.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, weights, and other information displayed on our website are accurate.However, minor variations in:Product appearanceColourSizeTexturePackagingmay occur due to natural product variations, photography, screen settings, or packaging updates.

3. Product

AvailabilityAll products are subject to availability.We reserve the right to:Update product availabilityChange product informationCorrect pricing or listing errorsTemporarily discontinue a productIf an order cannot be fulfilled due to availability or an obvious listing error, we will contact the customer and, where applicable, provide an appropriate refund.

4. Prices

Product prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.We reserve the right to change prices, offers, or product information without prior notice.Any applicable shipping charges or other charges will be displayed before the order is completed. Nuts Villa currently provides free shipping across India.

5. Orders

When you place an order, you are making a request to purchase the selected products.An order is considered accepted once the order has been successfully confirmed by Nuts Villa.We reserve the right to cancel or refuse an order in situations including:Product unavailabilityIncorrect product or pricing informationSuspicious or fraudulent activityTechnical errorsOther circumstances that prevent us from fulfilling the orderIf payment has already been received for an order that we cancel, the applicable amount will be refunded.

6. Payment

Nuts Villa currently accepts UPI payments.Customers must provide accurate information required to complete their order and payment.We do not request or store sensitive payment credentials such as your UPI PIN or banking password.

7. Shipping &

DeliveryWe currently deliver across India.Dispatch: Within 2 working daysEstimated delivery: 3–5 days after dispatch, subject to the delivery location and courier conditionsShipping charges: FreeDelivery times are estimates and may be affected by circumstances outside our control, including courier delays, weather, public holidays, natural events, or other logistical issues.

8. Cancellation

Customers may request cancellation of an order at any time.If an order has already been processed, dispatched, or otherwise cannot be cancelled, the applicable cancellation request may instead be handled under our Return/Refund Policy.Any eligible refund will be processed according to our applicable refund procedure.9. Returns, Refunds & ExchangesCustomers may request returns and exchanges in accordance with our Return & Refund Policy.Returns may be accepted for eligible products, including opened/used products, subject to the applicable return conditions.Damaged or incorrect products may also be eligible for return.Refunds for eligible requests are intended to be processed within 24 hours after the applicable return/refund request is approved. The time taken for the amount to actually appear in the customer's account may depend on the payment provider or banking system.

10. Customer

ResponsibilitiesCustomers are responsible for providing accurate:NameMobile numberEmail addressDelivery addressOrder informationNuts Villa is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

11. Website

UseYou agree not to:Use the website for unlawful purposesAttempt to gain unauthorized access to the website or its systemsInterfere with website functionalitySubmit fraudulent ordersAbuse promotional offers or servicesUpload malicious code or harmful materialWe reserve the right to restrict or terminate access where misuse or unauthorized activity is identified.

12. Intellectual

PropertyThe Nuts Villa name, logo, product images, website content, graphics, text, designs, and other website materials are owned by or used by Nuts Villa and may not be copied, reproduced, modified, distributed, or commercially used without permission.

13. Third-

Party ServicesOur website may use third-party services for payment processing, hosting, delivery, analytics, or other operational purposes.Those services may operate under their own terms and privacy policies.

14. Limitation of

LiabilityWe make reasonable efforts to provide accurate product and website information. However, Nuts Villa shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

15. Changes to

These TermsWe may update these Terms & Conditions from time to time.Any updated version will be published on this page with a revised effective date. Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

16. Governing

LawThese Terms & Conditions are governed by the applicable laws of India.Any disputes will be subject to the jurisdiction of the appropriate courts in India.

17. Contact

UsFor questions regarding these Terms & Conditions, orders, products, returns, or other assistance:Nuts VillaLocation: Delhi, IndiaEmail: chotubhail43356@gmail.comSupport Hours: 9:00 AM – 6:00 PMWebsite: our websiteBy using the Nuts Villa website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.