Shipping Policy
At Nuts Villa, we aim to provide a smooth and reliable delivery experience for all customers across India.
1. Delivery
LocationsWe currently offer delivery across India.Orders can be delivered to serviceable residential and business addresses supported by our delivery partners.
2. Order
Processing & DispatchOrders are generally processed and dispatched within 2 working days after successful payment and order confirmation.Orders placed on weekends or public holidays may be processed on the next working day.
3. Estimated
Delivery TimeThe estimated delivery time is 3–5 days after dispatch.Delivery times may vary depending on:Delivery locationCourier availabilityWeather conditionsPublic holidaysNatural eventsUnforeseen logistical circumstancesThe estimated delivery period is therefore not a guaranteed delivery date.
4. Shipping
ChargesFree shipping is currently available across India.No separate shipping charge is currently added to eligible orders at checkout.If our shipping charges change in the future, any applicable charge will be clearly displayed before the order is completed.
5. Delivery
AddressCustomers are responsible for providing a complete and accurate delivery address, including:Full nameHouse/building numberStreet/localityCityStatePIN codeValid mobile numberNuts Villa is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Delivery
AttemptsOur delivery partner may make delivery attempts according to its standard procedures.If a delivery cannot be completed because the customer is unavailable or the provided address/contact information is incorrect, additional delivery attempts or other arrangements may be subject to the courier's procedures.
7. Delayed
DeliveriesAlthough we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our reasonable control.If your order is significantly delayed, please contact us at:chotubhail43356@gmail.comWe will review the order status and assist you accordingly.
8. Damaged
PackagesIf your package appears damaged at the time of delivery, please contact Nuts Villa as soon as possible.Where appropriate, we may request photographs or other information to investigate the issue and process a return, replacement, exchange, or refund according to our Refund & Return Policy.
9. Order
TrackingWhere tracking information is available, relevant shipment details may be provided to the customer through the contact information associated with the order.
10. Contact
UsFor shipping and delivery questions, please contact:Nuts VillaEmail: chotubhail43356@gmail.comSupport Hours: 9:00 AM – 6:00 PMDelivery: All IndiaDispatch: Within 2 working daysEstimated Delivery: 3–5 days after dispatchShipping Charges: FreeNuts Villa — Premium Dry Fruits & Nuts.
